Shipping information

All our jewels are handmade in Spain and most designs are made to order.

Our production time right now ranges about 1 calendar week. Anyway, we will try to send your order as soon as possible 🙂

**IMPORTANT NOTE** Due to the COVID-19 pandemic, worldwide couriers are suffering from SERIOUS limitations and restrictions on the movement, storage, and flow of goods. Also Customs have been directly affected. That means most of the shipment may be delayed. Some packages experience delays of more than 50 working days. Once you place your order, NicteShop will provide you with a tracking number, so you can track your package. Nicte is not responsible for shipping delays once your order is shipped. In some cases, tracking may no longer be available for international orders once the package leaves Spain. Once an order has been shipped, Nicte has no control over shipping delays and has no more information than can be found through its tracking number.

Upon shipping, you will receive a notification email from Nicte where a tracking link is provided. Once the order has arrived in your country, you can check with your nearest post office about the status of the shipment with the tracking number that we will provide you.

The average delivery timeframes* are:

– Spain: 1-3 business days.
– Europe: 5-7 business days.
– North America and Canada: 7-15 business days.

* Please, remember that these are estimated dates.

We will do our best to meet the estimated shipping times, but cannot guarantee them and we are not responsible for any delays that may occur.